Return Policy Page

Return Policy for Apps4u

Effective Date: 16 September 2023

1. Introduction

This Return Policy governs the return and refund procedures for digital products purchased from [Your Company Name] ("we," "our," or "the Company") through our website or any other online platform. Please read this policy carefully before making any digital product purchases. You agree to the terms outlined below by placing an order with us.

2. Eligibility for Returns

We accept returns and refunds under the following conditions:

a. Non-Delivery: You are eligible for a refund if you have not received the digital product within the specified delivery period. Please get in touch with our customer support team to initiate the refund process.

b. Defective Product: If the digital product you received is defective or not functioning as described, we will replace the product or work to resolve the issue to your satisfaction.

3. Exclusions

Returns are not accepted under the following circumstances:

a. Product Delivered: Once a digital product has been successfully delivered to your designated email address or made available for download on our platform, it is considered delivered, and no return or refund will be entertained.

b. Change of Mind: We do not accept returns or provide refunds for digital products due to a change of mind or any other personal reasons.

4. Return Process

a. Non-Delivery: If you have not received the digital product within the specified delivery period, please get in touch with our customer support team at support@apps4u.co.in or WhatsApp message us at +91 7935614916. We will look into the issue and initiate a refund if necessary.

b. Defective Product: If you receive a defective digital product or encounter issues with its functionality, please get in touch with our customer support team within 3 days of purchase. Provide details about the issue, and we will work towards resolving it promptly. If the issue can't be fixed, we will arrange for a replacement of the product.

5. Refund Procedure

Refunds, when applicable, will be processed within 10 business days from the date of approval. Refunds will be made to the original payment method used during the purchase.

6. Contact Us

If you have any questions or need further assistance regarding our return policy for digital products, please get in touch with our customer support team at support@apps4u.co.in or WhatsApp message us at +91 7935614916.

7. Changes to this Policy

We reserve the right to update or modify this Return Policy anytime. Changes will be effective immediately upon posting on our website or notification through other channels.